PRIVACY POLICY
Last updated: August 11, 2026
WHO WE ARE
Bantu Mover (“Bantu Mover,” “we,” “our,” or “us”) operates https://bantumover.com and provides moving and related services in Houston, Texas, and surrounding areas.
Contact information:
Bantu Mover
15152 Bellaire Blvd #P
Houston, TX 77083
Phone: (281) 520-2301
Email: ask@bantumover.com
INFORMATION WE COLLECT
Information You Provide
When you request a moving quote, contact us, apply for employment, or otherwise communicate with us, we may collect information such as:
• First and last name
• Telephone number
• Email address
• Requested moving date
• Size and type of move
• Moving origin and destination
• Information about stairs, storage, oversized items, pianos, safes, or other special requirements
• Comments and other information you voluntarily submit
• Communications between you and Bantu Mover
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
• IP address
• Browser and device information
• Operating system
• Referring website
• Pages viewed and actions taken
• Date and time of visits
• Approximate location derived from an IP address
• Cookie identifiers and similar online identifiers
HOW WE USE INFORMATION
We may use personal information to:
• Respond to moving quote requests
• Contact you about your requested services
• Schedule and provide moving services
• Prepare estimates and communicate service details
• Maintain records of customer inquiries
• Improve our website, advertising, and customer experience
• Measure website and advertising performance
• Detect spam, fraud, security issues, and misuse
• Comply with applicable legal, regulatory, insurance, and recordkeeping obligations
• Protect the rights, property, and safety of Bantu Mover, our customers, and others
COMMUNICATIONS
When you submit a quote request, you are asking Bantu Mover to contact you regarding that request. We may respond by telephone, email, or text message using the information you provide.
Message and data rates may apply to text messages. You may ask us to stop sending text messages by replying STOP or by contacting us at ask@bantumover.com.
Promotional or automated communications will only be sent where permitted by applicable law and after obtaining any consent that may be required.
CONTACT FORM SUBMISSIONS
Our website uses Contact Form 7 and related WordPress tools to process quote requests. Submitted information may be:
• Sent to Bantu Mover by email
• Stored within the secured WordPress administration area
• Accessed by authorized employees, contractors, or service providers who need the information to respond to the request or provide services
We do not place form details such as names, telephone numbers, email addresses, comments, or moving addresses into public website URLs.
COOKIES AND ANALYTICS
Our website uses cookies and similar technologies to operate the website, remember preferences, prevent spam, understand website activity, and measure advertising performance.
These technologies may be provided by:
• WordPress
• Google Analytics
• Google Tag Manager
• Google reCAPTCHA
• Meta Pixel and Conversions API
• Microsoft Clarity
• Search Atlas/OTTO
• Trustindex and Google review services
Google Analytics and Google Tag Manager help us understand website usage and manage analytics technologies.
Google reCAPTCHA helps protect forms against spam and abuse. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.
Microsoft Clarity may collect website interaction information such as clicks, scrolling, device details, and session activity to help us understand how visitors use the website.
Search Atlas/OTTO may process technical website and usage information for search-engine optimization and website analysis.
META ADVERTISING
We use Meta Business Tools, including Meta Pixel and Conversions API, to measure website visits, advertising performance, and actions such as completed quote requests.
Depending on the configuration, Meta may receive information such as:
• Page and event information
• Browser and device information
• IP address
• Cookie identifiers
• Hashed contact identifiers where permitted and enabled
Hashed information is transformed before transmission. We do not intentionally send form comments, complete moving addresses, or other unnecessary form content to Meta.
Meta processes information according to its own privacy policy, available at https://www.facebook.com/privacy/policy/.
HOW WE SHARE INFORMATION
We may share information with:
• Employees and contractors who help respond to inquiries or provide moving services
• Website hosting, email, security, spam-prevention, analytics, and technical service providers
• Advertising and measurement providers, including Meta, Google, and Microsoft
• Government authorities, regulators, insurers, legal advisers, or other parties when required by law or reasonably necessary to protect our rights
• A successor organization in connection with a merger, sale, reorganization, or transfer of business assets
We do not knowingly sell customer personal information for money. Limited online identifiers may be disclosed to advertising and analytics providers for measurement or targeted advertising. Depending on applicable law, this activity may be treated as targeted advertising or sharing.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Respond to inquiries and provide requested services
• Maintain business, insurance, tax, and legal records
• Resolve disputes and enforce agreements
• Prevent fraud and protect website security
• Meet applicable legal obligations
Retention periods may vary depending on the type of information and the reason it was collected.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have the right to:
• Ask whether we process your personal information
• Request access to personal information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Request a portable copy of information
• Opt out of certain targeted advertising, sales, or profiling activities
• Withdraw consent where processing is based on consent
To submit a privacy request, email ask@bantumover.com with the subject “Privacy Request.” We may need to verify your identity before completing a request.
If we decline a request, you may appeal by replying to our decision email with the subject “Privacy Appeal.”
CHILDREN’S PRIVACY
Our website and moving services are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information, contact us so we can review and delete it where appropriate.
COMMENTS AND EMBEDDED CONTENT
If comments are enabled and you leave a comment, we may collect the information entered in the comment form together with an IP address and browser information for spam prevention.
Pages may include content from other websites, such as videos, maps, social-media features, or review widgets. Those providers may collect information, use cookies, and monitor interactions according to their own privacy policies.
DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
THIRD-PARTY LINKS
Our website may link to websites operated by other organizations. We are not responsible for the privacy practices or content of third-party websites. Review their privacy policies before providing personal information.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our services, website technologies, or legal obligations change. Updates will be posted on this page with a revised “Last updated” date.
CONTACT US
For questions or privacy requests, contact:
Bantu Mover
15152 Bellaire Blvd #P
Houston, TX 77083
Phone: (281) 520-2301
Email: ask@bantumover.com